Email hi@whenworksforyou.com. A person reads it.
What to include
None of it is required, but each one saves a round trip:
- The email address on your account, especially if you're writing from another one.
- A link to the event, if it's about one.
- Roughly when. Even "Tuesday evening" helps.
- What you expected, and what happened instead.
Before you write
These cover most of it: an email didn't arrive, a reply wasn't counted, signing in.
One thing we'll never do
We will never ask you for your password. Nobody here needs it, for any reason. Anyone who asks isn't us.